M&A
Cloud telephony co MyOperator acquires Ziffy
Delhi-based cloud telephony startup MyOperator has acquired Lucknow-based cloud communications startup Ziffy in a bid to expand its network in tier-2 and tier-3 cities. Ziffy will be merged with MyOperator and all the customers also will be shifted to the NCR-based platform. With this acquisition, MyOperator aims to become the largest cloud communication solution provider for Indian SMBs with access to over 3,500 clients in the smaller cities. Ziffy offers features ranging from IVR and automated welcome messages to two-way SMS and call recording. The startup was founded in 2009 by Tushar Bhargava. Launched in 2015, MyOperator offers solutions such as virtual and toll-free numbers, mobile CRM, and voice analytics services to small and medium enterprises
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