AI-based customer insights startup GreyLabs to raise $9-M led by Elevation Capital

Mumbai-based GreyLabs AI is to raise INR 76 crore (USD 9 million) in a Series A funding round led by Elevation Capital, with participation from existing investor Z47 (erstwhile Matrix Partners India).Founded in 2023 by husband and wife duo Aman Goel and Harshita Srivastava, GreyLabs offers a GenAI-powered platform for speech and text analytics. The startup claims to enhance the productivity of sales agents by extracting insights and streamlining the audit and quality assurance processes through automation.