Customer experience enabler Kapture CX raises $4-M from India Alternatives

Bengaluru-based customer experience company Kapture CX has raised USD 4 million in a Series A1 round from India Alternatives. The company had raised USD 4 million earlier this year. The funds will be used to strengthen its product capabilities and expedite the development of artificial intelligence for personalised customer experience. The company has established on-ground operations in the US, the UAE, Indonesia, Saudi Arabia, and India. Kapture aims to have more than 1,000 customers across 19 countries.