PE-VC Fund Investments
Customer experience platform Kapture CX raises $10-M led by Bajaj Finserv Ventures
Bengaluru-headquartered Kapture CX , an agentic AI startup, has raised USD 10 million in a pre-Series B funding round led by Bajaj Finserv Ventures (BFSV), part of financial services group Bajaj Finserv. The funding round also saw the participation of existing investors Cactus Venture Partners and India Alternatives.Founded in 2014, Kapture CX claims to enable enterprises to deploy AI at scale without the complexity of stitching together multiple solutions from different providers. The platform is verticalized, backed by deep-tech capabilities that allow it to fine-tune models for each vertical. It has over 1,000 customers across 18 countries, including Bajaj Finance, Tata Group and Reliance Group.The fresh funds will be used for Kapture CX’s expansion into global markets, R&D and product development. The firm claims that since its Series A round in 2023, revenue grew 4X while achieving profitability.
Between Jul 2023 and Dec 2023, Kapture CX had attracted about $ 8 M from Cactus Venture Partners and India Alternatives.For FY25, Kapture CX had reported about INR 48 Cr in Operating Income and about INR 27 Cr in Net Loss.
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