Customer experience player Fusion CX acquires El Salvador-based BPO Skycom

Kolkata (India) and Atlanta, GA (USA)-based Fusion CX has acquired El Salvador-based Skycom BPO . The acquisition adds about USD 25 million in annualised topline revenue to Fusion CX.Skycom BPO has delivery operations across Latin America, specialising in telecom, utilities, BFSI (banking, financial services and insurance) and digital-first enterprises.