M&A

E-commerce enabler GoKwik acquires return mgmt app Return Prime

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E-commerce enabler GoKwik has acquired Bengaluru-based Return Prime , a global returns management app in the Shopify ecosystem.Founded in 2021 by Shashwat Swaroop, Return Prime provides a customer return platform for managing returns and converting them into revenue opportunities. Brands use the platform for automating return logistics, refunds, replacements, and more. Return Prime claims to house around 6,000 Shopify brands across 50 countries currently.With the acquisition, GoKwik aims to onboard over 10,000 new merchants over the next 6 to 12 months, using Return Prime’s technology and existing relationships to tap into new markets such as the UK, Europe and the US.GoKwik had previously acquired the WhatsApp commerce management platform Tellephant.

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